Kenyatta University (KU) established Chandaria Business Innovation and Incubation Centre as a dedicated innovation and incubation hub. This arose since it is one of Kenyatta University’s major strategic goals aimed at responding to societal needs. Innovation is a key driver of long- term economic growth, the primary basis for competitiveness in world markets and part of the response to many societal challenges. While public expectations from technological innovation are evolving in line with social concerns (e.g. unemployment, sustainable development, aging populations), the innovation process itself is facing major challenges, especially in developing countries such as Kenya.