Alex kivuva


Name: Alex K. Kivuva
Department/Unit/Section: Tourism Management
Contact Address: Box 43844-00100
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Position: Lecturer

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Areas of Specialization: Service quality, tourism and hospitality marketing, human resources in tourism and hospitality

Research Interest: Service quality, human resources in tourism and hospitality, tourism and hospitality marketing

Publications:

  • The Choice Cognition and its Relationship with Job Satisfaction: A Case of Guest House Supervisors in Mombasa County, Kenya. A.K. Kivuva. International Tourism and Hospitality Journal 3(2): 1-9 (2020)

  • Guest house supervisors’ meaning cognition and its influence on job satisfaction in the context of Mombasa County, Kenya. A. K. Kivuva, A. W. Pepela, A.M. Nzioka. African Journal of Hospitality, Tourism and Leisure 8 (3)

  • Competence Cognition and Its Influence on Supervisors’ Job Satisfaction: A Perspective of Guest Houses in Mombasa County, Kenya. A.K Kivuva, A.M Nzioka, A.W Pepela. Journal of Tourism and Hospitality Management 7 (1), 163-168

  • Guests’ satisfaction with non-classified hotel product: the Kenyan coastal perspective. A.K. Kivuva, A. Ondigi. African Journal of Tourism, Hospitality and Leisure Studies 2 (1), 87-95

  • Perceptions of tourism students towards career choice in the Kenyan tourism industry: a comparative study of Moi University and Kenya Utalii College. Bitok Kipkosgei, A. K. Kivuva, J.M. Njoroge. African Journal of Tourism, Hospitality and Leisure Studies 1 (2), 1-10Selecting non-classified hotels in Kenya: what really matters for business guests? A.K Kivuva, BO Kihima, A.M. Nzioka. African Journal of Hospitality, Tourism and Leisure

Conference Papers

  • The Choice Cognition and its Relationship with Job Satisfaction: A Case of Guest House Supervisors in Mombasa County, Kenya. Date: 4th- 8th November 2019 Institution: Strathmore University Conference Theme: “Unlocking the Big Four Agenda Through Research and Innovation”

Seminar Papers

  • Psychological Empowerment and its Influence on Job Satisfaction of Guest House Supervisors in Mombasa County, Kenya. Date: 12th July 2019 Institution: Kenyatta University Seminar Theme: “Education for the Big Four Agenda and Beyond”