The University conducts an annual Student/Customer Satisfaction Survey to get feedback from our students on the services rendered by the University. The outcome of this Survey is key to the continued improvement of service delivery in the various units of the University.
The 2024/2025 Customer Satisfaction Survey is scheduled to take place from 3rd February to 28th March, 2025. The Survey will be conducted online via Google Forms which can be accessed through your KU Student Email Account. To access the survey, kindly follow these simple steps:
- Log into your student corporate email account (visit the Students’ Computer Labs to reactivate your account in case of any challenges).
- Select the email with the subject “2025 KU CUSTOMER SATISFACTION SURVEY”.
- CLICK on the link provided in the email body and the form will be displayed.
- Carefully read the instructions as you fill the form, and submit upon completion.
This is therefore to request our esteemed students to spare some time and participate in this very important University activity by filling the online survey.
>>>>CLICK HERE TO ACCESS THE 2025 KU CUSTOMER SATISFACTION SURVEY

