Our commitment to the standard of service you can expect from Kenyatta University
The Service Delivery Charter sets out the services Kenyatta University offers, what is required to obtain them, what they cost and how long they take. It is our public commitment to timely, courteous and quality service. The Directorate of Quality Management Systems oversees its implementation.
If a service falls short of the standards in this charter, please tell us. You can lodge a complaint, email complaints@ku.ac.ke or call +254 (20) 870 3858.
